Shipping policy
Cherish and Love Shipping Policy
Last updated: September 25, 2024
At Cherish and Love, we take pride in crafting handmade and hand-selected products that bring healing, beauty, and joy to your life. Our commitment to quality means we take the time to ensure every order meets our high standards before it reaches your door. While this attention to detail may take a little longer, we believe it’s worth the wait to deliver something truly special.
Processing Time
Each order is carefully processed within 2 business days (excluding weekends and holidays) after your order is placed and payment is confirmed. Once your order is on its way, you’ll receive a tracking notification via email to keep you updated every step of the way.
US Domestic Shipping
We offer reliable shipping across the United States with an estimated delivery time of 8-15 business days, depending on your location. Shipping fees are flat per order, ensuring clear and transparent pricing for every purchase.
Shipping Delays
While we aim to meet our delivery timelines, unforeseen circumstances such as customs delays, weather conditions, holiday seasons, or carrier issues may occasionally affect shipping times. Please rest assured that we will do everything possible to minimize delays, but kindly note that Cherish and Love cannot be held responsible for these external factors.
Lost or Damaged Packages
If your package is lost or arrives damaged, don’t worry. Simply reach out to us at info@cherishandlove.com within 5 days of delivery, and we’ll work closely with the carrier to resolve the issue promptly and ensure your satisfaction.
Thank you for choosing Cherish and Love. We are honored to be part of your journey and committed to providing you with an exceptional shopping experience. If you have any questions or need assistance, feel free to contact us at info.cherishandlove@gmail.com.